Melrose Pharmacy, a Phoenix-based independent business, said its prides itself on bringing a small-town feel to the Phoenix area by providing personalized customer service with a style right out of the 1930s.
Teresa Stickler, the owner of Melrose Pharmacy and a member of the Greater Phoenix Chamber of Commerce, said her business delivers a small-town fee by remembering the names of customers and having their prescriptions ready by the time they step up to the counter. Melrose prides itself on taking the time to go above and beyond for their patients.
Stickler, who went to pharmacy school and has always wanted to help people, never had an inclination that she would one day own her own business. When she finished pharmacy school, she worked at a chain pharmacy before realizing she wanted to find more meaningful ways to help patients.
It was only when she became frustrated that she could not deliver the type of care she wanted to in a chain pharmacy, where the care felt rushed, that she decided to open her own business in November 2005.