VA Phoenix HCS facility in Gilbert scheduled 26,113 medical appointments in August 2019


The VA Phoenix Health Care System, subsidiary 644BY in Gilbert, Arizona scheduled 26,113 pending appointments during the period ending September 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 24,745 had a wait time of 30 days or less (94.8%) and 1,368 appointments (5.2%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

VA Phoenix Health Care System Appointments Scheduled in August

Facility Code
Location
Total Appointments Scheduled
Appointments Scheduled 30 Days or Less
Appointments Scheduled More than 30 Days
644
Phoenix
74,559
67,714
6,845
644BY
Gilbert
26,113
24,745
1,368
644GA
Surprise
14,893
14,542
351
644GH
Phoenix
12,232
12,038
194
644GC
Phoenix
7,006
6,792
214
644GE
Phoenix
5,124
5,023
101
644GG
Scottsdale
3,407
3,332
75
644GB
Show Low
2,102
2,019
83
644GF
Globe
473
467
6
644GD
Payson
472
461
11
Source: U.S. Veteran's Administration

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