Nationwide has appointed George Williams to lead its Small Market Commercial Lines business. Williams, who previously served as the company's chief operating officer for commercial lines, excess & surplus, and specialty, brings over two decades of industry experience to the role.

Russ Johnston, Nationwide's president of Commercial Lines, Excess & Surplus, Specialty, expressed confidence in Williams, stating, "Leading a small commercial platform requires a combination of underwriting, technology, operational excellence and customer focus. George has a proven background in these areas that will enable us to drive this important business forward for Nationwide."

Williams, who joined Nationwide in December 2021 after holding the position of Head of Global Client Support Services for Guy Carpenter, is enthusiastic about his new role. He stated, "I'm excited to lead Small Market Commercial Lines for Nationwide as we focus on a specialized appetite and a streamlined digital experience for our agents."

Williams' extensive background includes roles such as COO of AIG's North American General Insurance division, Global Small and Middle Market Enterprises Product Leader for US, UK, Southeast Asia, and Germany, and General Manager of AIG's Germany, Austria, and Switzerland business portfolio.

Reflecting on the company's direction, Williams commented, "Like most of the P&C market, we've taken actions to improve performance, and we are committed to Small Commercial customers who value protection from a trusted brand."

Williams has already assumed his new role, and Nationwide is looking forward to the expertise and leadership he will bring to the Small Market Commercial Lines business.