UniSource Energy Services (UES), whose parent is Tucson-based UNS Energy, recently released a mobile-friendly outage map that shows real-time updates about local electric service interruptions.
The new outage map, on uesaz.com, is updated every five minutes using data collected from customers, field crews and equipment that detects service interruptions. The map shows the approximate location of such outages in Mohave and Santa Cruz counties and includes the number of customers affected, the number of customers whose service has been restored and an estimated time for restored service for those experiencing outages.
UES also added online tools that allow customers to report outages at their service address.
“These new online tools provide useful information about power outages caused by powerful thunderstorms, traffic accidents or other conditions,”David Hutchens, UES’ president and CEO, said. “As our crews work to make repairs, our customers can find out when we expect to restore service.
“We work very hard every day to provide our customers with consistently safe, reliable service,” Hutchens said. “These new resources will keep our customers informed about our efforts to resolve outages for them as quickly and safely as possible.”